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Home > Ordering & Shipping > Ordering information

Ordering Information

SAKSCO Gourmet Basket Supplies is a wholesaler of gourmet, baby, bath and other gift basket related supplies to the gift basket businesses.  A valid business license is required in order to register and purchase from the company.

Ordering Information

How to order online
Payment Options
Credit Terms
Minimum Order
Quick Order
Adding to Orders
Website Error
Pick Up Orders


Shipping & Returning Information

Free Shipping Offer
Shipping Methods
Delivery Time
Warm Weather Shipping
Substitutes
Return Policy
Claims for Shortages/Damages


Ordering Information

How to order online
After you login, click on the menu on your left to choose any products you would like to search for. You may search on each individual listing for more detailed information and item pictures. The case pack and cost per unit information will be displayed under the product description.

Put the number of cases you wish to order in the quantity box, and click on the "Order" button. At any point, you may review your order by clicking the "View Cart" link on the right side menu.

When you are finished making your product selections, you will need to place your order. Use the "Check Out" link on the right side menu, and follow the instructions. 

After reviewing your order and shipping information click on "Continue" button. You will be taken to the Secure Check Out Form to enter your credit card information.

You also need to specify what we should do for items that might be out of stock by selecting from options or entering your message in space provided. After you have entered all of the information on the Secure Check Out Form, click the "Submit" button at the bottom of the form. All information from this point is encrypted and cannot be viewed by any third party on the network.

As the final step, you will see your order number for your records. Once we receive your order, we will process it within 24 hours. We will then carefully monitor your order to ensure that it is shipped to you in a timely fashion, and you will receive your product within several days to two weeks.

Payment Options
We accept VISA, Mastercard, or Pre-Payment. No C.O.D's.

Prices
All prices are FOB our warehouse, Mississauga, Ontario. Prices are wholesale and GST/HST are extra where applicable.

Credit Terms
An application for Credit may be submitted after purchasing from Saksco for at least one year. Net 30 days may then be available to customers who buy THROUGHOUT the year. Overdue Accounts are charged (2% Finance Charges) and may result in loss of credit privileges. Orders under $300 must be paid by a Credit Card. We charge a fee of 3% on invoices paid by a Credit Card after an order has been shipped. A $25.00 charge will be applied on NSF cheques. (Credit Applications are not processed between October & December. We do not disclose your credit history to other Suppliers.)

Minimum Order
The minimum order amount is $150. There is a Service charge of $15 for orders under $150.

Quick Order
If you already know the item codes for the products, you can use the quick order option at the top of the page for faster ordering process.

Adding to Orders
Due to risk of errors and delays, we do not add to orders. However, we will gladly take a new order.

Website Error
In the event a product is listed at an incorrect price or with incorrect information, SAKSCO Gourmet Basket Supplies shall have the right to refuse or cancel any orders placed for such products. If your credit card has already been charged for the purchase and your order is cancelled, SAKSCO Gourmet Basket Supplies shall immediately issue a credit to your credit card account in the amount of the charge.

Pick Up Orders
Due to space constraints, we are unable to offer this service during September to December, 2008 with the exception of ready-made baskets (made baskets are not boxed for pick-ups; there is a $4-per-basket charge for boxing, if requested). Our entire warehouse is open for you to pick up your orders. You can also take advantage of our Free Shipping Offer.

Prices, Terms & Conditions are subject to change without notice. All orders are subject to acceptance by Saksco. Every effort has been made to provide the most accurate and up to date information. However, we cannot be responsible for any errors or omissions. If for whatever reason Saksco is unable to deliver within the time frame promised you have the option of refusing the shipment or arrange with us for pick-up. However, Saksco cannot be responsible for lost business or other claims.


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